FAQ

Do these bags use genuine crystals?
Yes. We use precisely cut crystals with high transparancy rather than ordinary plastic or acrylic. Each crystal is individually selected and set to ensure genuine refraction and luster effects under light.

Will the crystals on a bag easily fall?
No. We use Prong Setting or hand-inlaid technique to se the crystals on the bag. Before shipping out, we will also do a firmness inspection.You will have no issues when using the bag at occasions such as dinners, parties or weddings.

What occasions are these bags for?
Formal dinners, cocktail parties, weddings, red carpet events, etc. They are more of a statement piece to elevate an overall look, rather than a everyday bag.

What items could be put inside the bag?
Most crystal evening bags can hold such items: a smartphone, lipstick, keys, a compact powder or cards. Some bags can not hold your iphone.

Will the bag be too heavy and not comfortable?
Compared with ordinary bags, these crystal bags may be slightly heavier. However, we have managed the overall weight in designing a bag, so holding it in hand or carrying on your shoulder will not cause noticeable discomfort. It is suitable for several hours of use at dinners or parties.

Does the bag come with chain?
Yes. Almost each crystal bag will come with a removable metal chain that is in golden or silver. You can hold the bag in hand, carrying it on your shoulder.

Will the crystals be damaged during shipping?
No. We use multi-layer protective packaging for the bag, including internal shaping supports and shockproof outer boxes.

Is this direct-from-factory sales?
Yes. We are a factory that makes evening bags.This means no middleman markups, greater emphasis on craftsmanship and detail, faster style updates, and higher cost-effectiveness.

Can I return the bag if I am not satisfied with it?
Yes, please contact us through email or whatsapp. Please check our detailed return and refund policy at https://www.baginstore.com/shipping/.

Do you have any suggestion for first buyer?
If this is your first time, choose the bag in silver, golden or black color. The one with floral motifs is highly recommended, it will suit for most dresses and occasions.